US only — may not apply if you are outside the United States
Online therapy with a licensed therapist you can message any time, plus a weekly live session by video, phone, or chat. Without insurance it runs about $70 to $100 a week as of October 2026, billed as an ongoing subscription; many US insurance plans are now accepted too, though Medicaid and Medicare are not. For adults 18 and up (teens go through its separate TeenCounseling site). In July 2023 the FTC finalized an order banning BetterHelp from sharing sensitive health data for advertising; the agency said the company had used and disclosed email addresses, IP addresses, and health questionnaire information to Facebook, Snapchat, Criteo, and Pinterest for advertising, and BetterHelp paid $7.8 million toward partial refunds for consumers. It is scheduled care, not an emergency service.